Privacy Policy

 Effective Date: September 30, 2025

App Name: Fast2Services
Contact Email: vickyvadera0@gmail.com
Service Location: India Only

Fast2Services ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") to book repair services such as phone repair, TV repair, refrigerator repair, and more.

Please read this Privacy Policy carefully. By using the App, you agree to the terms of this policy.

1. Information We Collect

a. Personal Information

When you register or use the App, we may collect the following information:

• Full Name

• Mobile Number

• Email Address

• Address or Service Location

• Login credentials (e.g., password)

• Details of the service requested (e.g., appliance type, issue description)

b. Usage Data

We may collect non-personal information about how the App is accessed and used. This may include:

• Device type and operating system

• IP address

• App usage patterns

• Crash logs and performance data

2. How We Use Your Information

We use the information we collect to:

• Create and manage user accounts

• Enable service booking and communication with vendors

• Share service requests with relevant service providers

• Provide customer support

• Send important notifications related to your service request

• Improve the functionality and performance of the App

• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal data. However, we may share your information in the following situations:

• With Service Providers: Your contact and service request details will be shared with vendors/service providers to fulfill your service booking.

• With Your Consent: We may share your information for any other purpose if you have given us explicit consent.

• Legal Compliance: We may disclose your data when required by law or legal process.

• Business Transfers: In the case of a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no internet or mobile application is 100% secure, so we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal data via the app or by contacting us.

• Opt-out of marketing communications.

• Withdraw consent at any time where we rely on your consent to process your information.

6. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this Privacy Policy or as required by law.

7. Children’s Privacy

Our App is not intended for children under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a child under 18, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will notify you via the App or by other means. Your continued use of the App after changes signifies your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

📧 Email: vickyvadera0@gmail.com